Step 1. Approach to your website hosting tech support for help.
If your tech support is an idiot who keep asking for your cpanel username and password then you may follow step 2 onwards.
Step 2. Log into cPanel and click on phpMyAdmin
Step 3. Open the database that your OpenCart store uses and look for "user" table (ignore prefix)
Step 4. Edit the user with the username "admin" (or the one you defined) and change the password field to 5f4dcc3b5aa765d61d8327deb882cf99. This string will overwrite the old password to password and click go (save)
Step 5. Now go to your OpenCart back end site to log in by using new password password (sounds like a tongue twister).
Step 6. Go to system->users->users and update the corresponding username with the desired password.
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